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Payment Methods and How Checkout Works

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  • Payment Methods and How Checkout Works
  • Certificates matched by cap & crimp colour
  • Up to 25% off at 10+ vials
  • Encrypted, secure checkout
  • Laboratory research use only
On this page
  1. Accepted methods
  2. What happens after you order
  3. Shipping
  4. If something looks wrong

We accept several payment methods, and each moves through checkout slightly differently. This page explains what to expect after you place an order so you know whether something has gone through.

Accepted methods

Prices are listed in US dollars. We accept credit card, and USDT and selected other cryptocurrencies. The methods available to you are shown at checkout.

What happens after you order

Interac e-Transfer

You are taken to a confirmation page and the order is placed on hold. Send the transfer using the details shown. Once we receive and accept it, we move the order to processing and it is prepared for shipping. Because acceptance is manual, there is a short gap between your sending the transfer and the status changing — that gap is normal and does not mean anything is wrong.

Credit card

You are redirected to a secure payment form and then back to the site. Once payment completes, the order moves to processing automatically.

Cryptocurrency

You are taken to a confirmation page showing the wallet address to send to. Once the payment is confirmed on our side, we move the order from pending payment to processing. As with e-Transfer this step is manual, so allow for a short delay before the status updates.

Shipping

US orders over $200 ship free. Shipping to the United States is calculated at checkout. Everything ships from within the United States, so domestic orders do not pass through customs — see where we ship.

If something looks wrong

If an order sits in “on hold” or “pending payment” longer than you would expect, contact us with the order number rather than placing a second order. Duplicate orders are the most common avoidable problem at this stage.

Bulk pricing is available on request — see bulk and repeat orders. Full terms are in our terms and conditions.

All compounds are supplied for laboratory research use only, and not for human or veterinary use.

Why ExoLabz USA

Built for labs that check the data

Shipped from inside the USA

Dispatched usually within 1 business day as a tracked domestic parcel, 1 to 4 business days to most of the lower 48.

Third-party HPLC & purity testing

Independent labs test purity. Certificates are published on product pages and our certificates page, matched to vials by cap and crimp colour.

Purity Guarantee

If your own third-party test shows a purity failure, the product is refunded and the test cost reimbursed.

Free shipping over $200

No customs, no import duty, no brokerage. Quantity discounts apply automatically in the cart.

People who answer

Live chat and email at support@exolabz.co, with replies in about an hour, day or night.

Secure, private checkout

Encrypted checkout, discreet protective packaging, and orders released only to the named purchaser.

Most ordered

Popular research compounds

View the full catalog
Customer reviews

5.0 out of 5 from 25 reviews

Read every review
Item arrived on time. Customer service provided updates on shipping time.
AAmy
Very happy with short wait time to get the product. Simple label to read.
BBonnie
Quick packaging and shipping !
BBRANDY

Research-grade compounds, shipped from inside the USA.

Free tracked shipping over $200, dispatch usually within 1 business day, and third-party HPLC and purity testing.

Free tracked US shipping on orders over $200Dispatched usually within 1 business dayCertificates of analysis publishedQuantity pricing up to 25% off, applied automaticallyCredit card & crypto acceptedReplies in about an hour, 24/7
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